Person Bag store auckland

Person Bag store auckland

1040
views

Person Bag store auckland|XT Bivy 1 Person Bag, NOW $299.98, MEMBERS PRICE $179.99

Marketplacekathmandu wrote the post • 0 comments • 1040 views • 2020-04-24 08:01 • added this tag no more than 24h

 
 
 
Quick Overview

Designed to provide shelter anywhere, anytime.  Lightweight Bivy Bag, seam-sealed & water resistant, with a durable water repellent (DWR) finish and breathable Pertex® Shield+ Technology. Part of our elite XT Series (exceptional design, extensive testing, extreme performance), the Bivy Bag is an ideal portable shelter for experienced hikers, mountaineers or cycle-tourers looking for reliable protection that won’t weigh you down. Our Design Team has thought of everything: the Bivy is big enough in volume so your sleeping bag can loft fully for warmth. It’s roomy enough inside to read a book, with a 3D foot-box big enough to keep your boots out of the weather. A strategically-placed face vent can be opened from inside the bag to help prevent condensation, while the durable, waterproof floor stands up to damp, rocky conditions. There is a tie-in point for climbers through the dual zip sliders, peg out points for windy/slippery conditions, and a dual guy-line to keep the bag off your face. The opening can be fully closed, fully opened, or opened with a mesh screen for insect protection. Tested by our Best in Field gear-testers.
Measurements
L 248cm x W 90cm x Foot width 62cm

Composition
Upper Pertex Shield+ 2 layer Breathable Nylon Ripstop with DWR 20,000mm
Floor 100D Nylon Taffeta DWR with 10,000mm PU

Weight 600g

Part of our elite XT series (exceptional design, extensive testing, extreme performance)
Ideal lightweight shelter for experienced hikers, mountaineers or cycle tourers
Hot tape seam-sealed
Face vent prevents condensation
Volume allows sleeping bag to fully loft for warmth
Roomy 3D foot-box
Insect mesh entry
Dual guy-line provides additional head room
3/4 side zip
Bivy compression stuff sack & repair kit with fabric patches included
 
 



COVID-19 UPDATE & FAQS
 

Your health and wellbeing is our top priority.  In support of the worldwide effort to contain the spread of COVID-19 we have enacted some temporary changes to our business operations.

Kathmandu stores across New Zealand have temporarily closed as part of the New Zealand government measures to contain COVID-19.  Our website is open for business selling a limited range of essential products to support our New Zealand customers during this time.  Our team are continuing to take extra steps to clean and sanitise our distribution centre more frequently and are practising safe distances whilst continuing to maintain service levels.

Please browse our FAQ below for our latest COVID-19 information, and check back as we will update these regularly.

 

Please note our Customer Service & Distribution teams are under a heavy workload, as well as operating with additional COVID-19 safety restrictions. We are doing our best to respond to your query as soon as we can.


ORDERS & DELIVERY

How long does delivery take?
Because we’ve added extra processes and safe working practices into our fulfilment centres, combined with an increase in online shopping our deliveries are taking longer than normal. Please allow extra time over and above our usual delivery timescales to receive your order.

Please visit the NZ Post website for additional service information and any additional delays that may be impacting the delivery of your order.

Can I check the status of my order?
Yes, you can check the status of your order by logging into ‘My Account’ and viewing ‘My Orders’.  To check the delivery status, click on the ‘View order’ link > ‘Order shipments’ link > ‘Track this shipment link’.

Can I still order online for home delivery?
Yes, we are accepting orders for a limited range of essential items for home delivery. Our delivery partners have made temporary changes to their delivery process to keep customers and delivery teams safe.

What is an essential item?
An essential item is one that provides for the necessities of life. This includes warm clothing. Essential items are marked with an ‘Essential’ badge on our website and can be added to the online basket and checkout out. Non-essential items cannot be purchased at this time.

Can I change my order? / I ordered the wrong item.
Once an order is placed it cannot be changed, you are welcome to return your item for a refund or exchange, please see “RETURNS” below for more detail.

Can I still order online and Pick up In-Store?
No. We have temporarily suspended our Pick Up In-Store service during this time due to store closures.

I haven’t picked up my Pick up In-Store order from your store and now it’s closed, what happens?
If it’s no longer possible to collect your order we’ll arrange a refund. Please get in touch with our customer service team.

Can I buy from your website for international delivery?
No, we are only accepting orders for New Zealand delivery at this time. This is to ensure our stock and our warehouse/dispatch resources are focused on supporting the New Zealand community as per the New Zealand government directives.

 

STORES & SERVICES

Which stores are closing
Following the direction from the government all of our New Zealand stores are now closed.

How long do you expect your stores to be closed?
We do not know at present, we continue to follow the advice and direction from the Government of New Zealand and will keep you updated.

How do I contact the local store?
Closed stores cannot be contacted. If you wish to contact us please use our online contact form, or submit a Live Chat ticket via our website.

What if my product is currently with you for a repair, or develops a fault while your stores are closed?
Where the item is already in one of our stores or with our approved repair agents, the service has had to be suspended whilst the closures continue. Once we are able to resume our repair service or replace your item, we will get in touch to update you.


RETURNS

Can I change my order? / I ordered the wrong item.
Once an order is placed it cannot be changed, you are welcome to return your item for a refund or exchange.

Can I still return or exchange my online order?
Whilst the New Zealand government lockdown is in place we recommend holding onto your parcel and waiting until stores reopen and parcel delivery services return. Our warehouse is not able to process returns while operating under COVID-19 restrictions. As we are unable to receive mailed returns there is a high likelihood that any parcels in transit will be returned to sender.

We have extended our returns policy to 60 days for now, so that you will not run out of time or be disadvantaged by this disruption. We will continue to review this policy as the situation changes.

How do I return items that I purchased in store?
Unfortunately, we are unable to process returns until our stores can reopen. Once the lockdown ends, returns can be taken to open stores for the extended 60 day period, in line with our returns policy.

Can I return a store purchase to your Distribution Centre?
Unfortunately this not an option as we don't have access to your original payment method used.

Whilst the New Zealand government lockdown is in place we recommend holding onto your parcel and wait until stores reopen. Our warehouse is not able to process returns while operating under COVID-19 restrictions, we are unable to receive mailed returns and there is a high likelihood that any parcels in transit will be returned to sender.



New Zealand Ministry of Business, Innovation and Employment registration information
 
NZBN:  9429031859080
Status: Registered
Business Type:NZ Limited Company
Registration Date: 01 Oct 2009
AR filing month:September , last filed on 25 Sep 2018
Registered Address:223 Tuam Street, Christchurch Central, Christchurch 8011, New Zealand
Address for service: 223 Tuam Street, Christchurch Central, Christchurch, 8011 , New Zealand
Directors: Reuben James CASEY

Last Updated: 26 April 2018
Type of entity :NZ Limited Company
Registration number / ID:2334209


  view all

 
 
 
Quick Overview

Designed to provide shelter anywhere, anytime.  Lightweight Bivy Bag, seam-sealed & water resistant, with a durable water repellent (DWR) finish and breathable Pertex® Shield+ Technology. Part of our elite XT Series (exceptional design, extensive testing, extreme performance), the Bivy Bag is an ideal portable shelter for experienced hikers, mountaineers or cycle-tourers looking for reliable protection that won’t weigh you down. Our Design Team has thought of everything: the Bivy is big enough in volume so your sleeping bag can loft fully for warmth. It’s roomy enough inside to read a book, with a 3D foot-box big enough to keep your boots out of the weather. A strategically-placed face vent can be opened from inside the bag to help prevent condensation, while the durable, waterproof floor stands up to damp, rocky conditions. There is a tie-in point for climbers through the dual zip sliders, peg out points for windy/slippery conditions, and a dual guy-line to keep the bag off your face. The opening can be fully closed, fully opened, or opened with a mesh screen for insect protection. Tested by our Best in Field gear-testers.
Measurements
L 248cm x W 90cm x Foot width 62cm

Composition
Upper Pertex Shield+ 2 layer Breathable Nylon Ripstop with DWR 20,000mm
Floor 100D Nylon Taffeta DWR with 10,000mm PU

Weight 600g

Part of our elite XT series (exceptional design, extensive testing, extreme performance)
Ideal lightweight shelter for experienced hikers, mountaineers or cycle tourers
Hot tape seam-sealed
Face vent prevents condensation
Volume allows sleeping bag to fully loft for warmth
Roomy 3D foot-box
Insect mesh entry
Dual guy-line provides additional head room
3/4 side zip
Bivy compression stuff sack & repair kit with fabric patches included
 
 



COVID-19 UPDATE & FAQS
 

Your health and wellbeing is our top priority.  In support of the worldwide effort to contain the spread of COVID-19 we have enacted some temporary changes to our business operations.

Kathmandu stores across New Zealand have temporarily closed as part of the New Zealand government measures to contain COVID-19.  Our website is open for business selling a limited range of essential products to support our New Zealand customers during this time.  Our team are continuing to take extra steps to clean and sanitise our distribution centre more frequently and are practising safe distances whilst continuing to maintain service levels.

Please browse our FAQ below for our latest COVID-19 information, and check back as we will update these regularly.

 

Please note our Customer Service & Distribution teams are under a heavy workload, as well as operating with additional COVID-19 safety restrictions. We are doing our best to respond to your query as soon as we can.


ORDERS & DELIVERY

How long does delivery take?
Because we’ve added extra processes and safe working practices into our fulfilment centres, combined with an increase in online shopping our deliveries are taking longer than normal. Please allow extra time over and above our usual delivery timescales to receive your order.

Please visit the NZ Post website for additional service information and any additional delays that may be impacting the delivery of your order.

Can I check the status of my order?
Yes, you can check the status of your order by logging into ‘My Account’ and viewing ‘My Orders’.  To check the delivery status, click on the ‘View order’ link > ‘Order shipments’ link > ‘Track this shipment link’.

Can I still order online for home delivery?
Yes, we are accepting orders for a limited range of essential items for home delivery. Our delivery partners have made temporary changes to their delivery process to keep customers and delivery teams safe.

What is an essential item?
An essential item is one that provides for the necessities of life. This includes warm clothing. Essential items are marked with an ‘Essential’ badge on our website and can be added to the online basket and checkout out. Non-essential items cannot be purchased at this time.

Can I change my order? / I ordered the wrong item.
Once an order is placed it cannot be changed, you are welcome to return your item for a refund or exchange, please see “RETURNS” below for more detail.

Can I still order online and Pick up In-Store?
No. We have temporarily suspended our Pick Up In-Store service during this time due to store closures.

I haven’t picked up my Pick up In-Store order from your store and now it’s closed, what happens?
If it’s no longer possible to collect your order we’ll arrange a refund. Please get in touch with our customer service team.

Can I buy from your website for international delivery?
No, we are only accepting orders for New Zealand delivery at this time. This is to ensure our stock and our warehouse/dispatch resources are focused on supporting the New Zealand community as per the New Zealand government directives.

 

STORES & SERVICES

Which stores are closing
Following the direction from the government all of our New Zealand stores are now closed.

How long do you expect your stores to be closed?
We do not know at present, we continue to follow the advice and direction from the Government of New Zealand and will keep you updated.

How do I contact the local store?
Closed stores cannot be contacted. If you wish to contact us please use our online contact form, or submit a Live Chat ticket via our website.

What if my product is currently with you for a repair, or develops a fault while your stores are closed?
Where the item is already in one of our stores or with our approved repair agents, the service has had to be suspended whilst the closures continue. Once we are able to resume our repair service or replace your item, we will get in touch to update you.


RETURNS

Can I change my order? / I ordered the wrong item.
Once an order is placed it cannot be changed, you are welcome to return your item for a refund or exchange.

Can I still return or exchange my online order?
Whilst the New Zealand government lockdown is in place we recommend holding onto your parcel and waiting until stores reopen and parcel delivery services return. Our warehouse is not able to process returns while operating under COVID-19 restrictions. As we are unable to receive mailed returns there is a high likelihood that any parcels in transit will be returned to sender.

We have extended our returns policy to 60 days for now, so that you will not run out of time or be disadvantaged by this disruption. We will continue to review this policy as the situation changes.

How do I return items that I purchased in store?
Unfortunately, we are unable to process returns until our stores can reopen. Once the lockdown ends, returns can be taken to open stores for the extended 60 day period, in line with our returns policy.

Can I return a store purchase to your Distribution Centre?
Unfortunately this not an option as we don't have access to your original payment method used.

Whilst the New Zealand government lockdown is in place we recommend holding onto your parcel and wait until stores reopen. Our warehouse is not able to process returns while operating under COVID-19 restrictions, we are unable to receive mailed returns and there is a high likelihood that any parcels in transit will be returned to sender.



New Zealand Ministry of Business, Innovation and Employment registration information
 
NZBN:  9429031859080
Status: Registered
Business Type:NZ Limited Company
Registration Date: 01 Oct 2009
AR filing month:September , last filed on 25 Sep 2018
Registered Address:223 Tuam Street, Christchurch Central, Christchurch 8011, New Zealand
Address for service: 223 Tuam Street, Christchurch Central, Christchurch, 8011 , New Zealand
Directors: Reuben James CASEY

Last Updated: 26 April 2018
Type of entity :NZ Limited Company
Registration number / ID:2334209


 
1040
views

Person Bag store auckland|XT Bivy 1 Person Bag, NOW $299.98, MEMBERS PRICE $179.99

Marketplacekathmandu wrote the post • 0 comments • 1040 views • 2020-04-24 08:01 • added this tag no more than 24h

 
 
 
Quick Overview

Designed to provide shelter anywhere, anytime.  Lightweight Bivy Bag, seam-sealed & water resistant, with a durable water repellent (DWR) finish and breathable Pertex® Shield+ Technology. Part of our elite XT Series (exceptional design, extensive testing, extreme performance), the Bivy Bag is an ideal portable shelter for experienced hikers, mountaineers or cycle-tourers looking for reliable protection that won’t weigh you down. Our Design Team has thought of everything: the Bivy is big enough in volume so your sleeping bag can loft fully for warmth. It’s roomy enough inside to read a book, with a 3D foot-box big enough to keep your boots out of the weather. A strategically-placed face vent can be opened from inside the bag to help prevent condensation, while the durable, waterproof floor stands up to damp, rocky conditions. There is a tie-in point for climbers through the dual zip sliders, peg out points for windy/slippery conditions, and a dual guy-line to keep the bag off your face. The opening can be fully closed, fully opened, or opened with a mesh screen for insect protection. Tested by our Best in Field gear-testers.
Measurements
L 248cm x W 90cm x Foot width 62cm

Composition
Upper Pertex Shield+ 2 layer Breathable Nylon Ripstop with DWR 20,000mm
Floor 100D Nylon Taffeta DWR with 10,000mm PU

Weight 600g

Part of our elite XT series (exceptional design, extensive testing, extreme performance)
Ideal lightweight shelter for experienced hikers, mountaineers or cycle tourers
Hot tape seam-sealed
Face vent prevents condensation
Volume allows sleeping bag to fully loft for warmth
Roomy 3D foot-box
Insect mesh entry
Dual guy-line provides additional head room
3/4 side zip
Bivy compression stuff sack & repair kit with fabric patches included
 
 



COVID-19 UPDATE & FAQS
 

Your health and wellbeing is our top priority.  In support of the worldwide effort to contain the spread of COVID-19 we have enacted some temporary changes to our business operations.

Kathmandu stores across New Zealand have temporarily closed as part of the New Zealand government measures to contain COVID-19.  Our website is open for business selling a limited range of essential products to support our New Zealand customers during this time.  Our team are continuing to take extra steps to clean and sanitise our distribution centre more frequently and are practising safe distances whilst continuing to maintain service levels.

Please browse our FAQ below for our latest COVID-19 information, and check back as we will update these regularly.

 

Please note our Customer Service & Distribution teams are under a heavy workload, as well as operating with additional COVID-19 safety restrictions. We are doing our best to respond to your query as soon as we can.


ORDERS & DELIVERY

How long does delivery take?
Because we’ve added extra processes and safe working practices into our fulfilment centres, combined with an increase in online shopping our deliveries are taking longer than normal. Please allow extra time over and above our usual delivery timescales to receive your order.

Please visit the NZ Post website for additional service information and any additional delays that may be impacting the delivery of your order.

Can I check the status of my order?
Yes, you can check the status of your order by logging into ‘My Account’ and viewing ‘My Orders’.  To check the delivery status, click on the ‘View order’ link > ‘Order shipments’ link > ‘Track this shipment link’.

Can I still order online for home delivery?
Yes, we are accepting orders for a limited range of essential items for home delivery. Our delivery partners have made temporary changes to their delivery process to keep customers and delivery teams safe.

What is an essential item?
An essential item is one that provides for the necessities of life. This includes warm clothing. Essential items are marked with an ‘Essential’ badge on our website and can be added to the online basket and checkout out. Non-essential items cannot be purchased at this time.

Can I change my order? / I ordered the wrong item.
Once an order is placed it cannot be changed, you are welcome to return your item for a refund or exchange, please see “RETURNS” below for more detail.

Can I still order online and Pick up In-Store?
No. We have temporarily suspended our Pick Up In-Store service during this time due to store closures.

I haven’t picked up my Pick up In-Store order from your store and now it’s closed, what happens?
If it’s no longer possible to collect your order we’ll arrange a refund. Please get in touch with our customer service team.

Can I buy from your website for international delivery?
No, we are only accepting orders for New Zealand delivery at this time. This is to ensure our stock and our warehouse/dispatch resources are focused on supporting the New Zealand community as per the New Zealand government directives.

 

STORES & SERVICES

Which stores are closing
Following the direction from the government all of our New Zealand stores are now closed.

How long do you expect your stores to be closed?
We do not know at present, we continue to follow the advice and direction from the Government of New Zealand and will keep you updated.

How do I contact the local store?
Closed stores cannot be contacted. If you wish to contact us please use our online contact form, or submit a Live Chat ticket via our website.

What if my product is currently with you for a repair, or develops a fault while your stores are closed?
Where the item is already in one of our stores or with our approved repair agents, the service has had to be suspended whilst the closures continue. Once we are able to resume our repair service or replace your item, we will get in touch to update you.


RETURNS

Can I change my order? / I ordered the wrong item.
Once an order is placed it cannot be changed, you are welcome to return your item for a refund or exchange.

Can I still return or exchange my online order?
Whilst the New Zealand government lockdown is in place we recommend holding onto your parcel and waiting until stores reopen and parcel delivery services return. Our warehouse is not able to process returns while operating under COVID-19 restrictions. As we are unable to receive mailed returns there is a high likelihood that any parcels in transit will be returned to sender.

We have extended our returns policy to 60 days for now, so that you will not run out of time or be disadvantaged by this disruption. We will continue to review this policy as the situation changes.

How do I return items that I purchased in store?
Unfortunately, we are unable to process returns until our stores can reopen. Once the lockdown ends, returns can be taken to open stores for the extended 60 day period, in line with our returns policy.

Can I return a store purchase to your Distribution Centre?
Unfortunately this not an option as we don't have access to your original payment method used.

Whilst the New Zealand government lockdown is in place we recommend holding onto your parcel and wait until stores reopen. Our warehouse is not able to process returns while operating under COVID-19 restrictions, we are unable to receive mailed returns and there is a high likelihood that any parcels in transit will be returned to sender.



New Zealand Ministry of Business, Innovation and Employment registration information
 
NZBN:  9429031859080
Status: Registered
Business Type:NZ Limited Company
Registration Date: 01 Oct 2009
AR filing month:September , last filed on 25 Sep 2018
Registered Address:223 Tuam Street, Christchurch Central, Christchurch 8011, New Zealand
Address for service: 223 Tuam Street, Christchurch Central, Christchurch, 8011 , New Zealand
Directors: Reuben James CASEY

Last Updated: 26 April 2018
Type of entity :NZ Limited Company
Registration number / ID:2334209


  view all

 
 
 
Quick Overview

Designed to provide shelter anywhere, anytime.  Lightweight Bivy Bag, seam-sealed & water resistant, with a durable water repellent (DWR) finish and breathable Pertex® Shield+ Technology. Part of our elite XT Series (exceptional design, extensive testing, extreme performance), the Bivy Bag is an ideal portable shelter for experienced hikers, mountaineers or cycle-tourers looking for reliable protection that won’t weigh you down. Our Design Team has thought of everything: the Bivy is big enough in volume so your sleeping bag can loft fully for warmth. It’s roomy enough inside to read a book, with a 3D foot-box big enough to keep your boots out of the weather. A strategically-placed face vent can be opened from inside the bag to help prevent condensation, while the durable, waterproof floor stands up to damp, rocky conditions. There is a tie-in point for climbers through the dual zip sliders, peg out points for windy/slippery conditions, and a dual guy-line to keep the bag off your face. The opening can be fully closed, fully opened, or opened with a mesh screen for insect protection. Tested by our Best in Field gear-testers.
Measurements
L 248cm x W 90cm x Foot width 62cm

Composition
Upper Pertex Shield+ 2 layer Breathable Nylon Ripstop with DWR 20,000mm
Floor 100D Nylon Taffeta DWR with 10,000mm PU

Weight 600g

Part of our elite XT series (exceptional design, extensive testing, extreme performance)
Ideal lightweight shelter for experienced hikers, mountaineers or cycle tourers
Hot tape seam-sealed
Face vent prevents condensation
Volume allows sleeping bag to fully loft for warmth
Roomy 3D foot-box
Insect mesh entry
Dual guy-line provides additional head room
3/4 side zip
Bivy compression stuff sack & repair kit with fabric patches included
 
 



COVID-19 UPDATE & FAQS
 

Your health and wellbeing is our top priority.  In support of the worldwide effort to contain the spread of COVID-19 we have enacted some temporary changes to our business operations.

Kathmandu stores across New Zealand have temporarily closed as part of the New Zealand government measures to contain COVID-19.  Our website is open for business selling a limited range of essential products to support our New Zealand customers during this time.  Our team are continuing to take extra steps to clean and sanitise our distribution centre more frequently and are practising safe distances whilst continuing to maintain service levels.

Please browse our FAQ below for our latest COVID-19 information, and check back as we will update these regularly.

 

Please note our Customer Service & Distribution teams are under a heavy workload, as well as operating with additional COVID-19 safety restrictions. We are doing our best to respond to your query as soon as we can.


ORDERS & DELIVERY

How long does delivery take?
Because we’ve added extra processes and safe working practices into our fulfilment centres, combined with an increase in online shopping our deliveries are taking longer than normal. Please allow extra time over and above our usual delivery timescales to receive your order.

Please visit the NZ Post website for additional service information and any additional delays that may be impacting the delivery of your order.

Can I check the status of my order?
Yes, you can check the status of your order by logging into ‘My Account’ and viewing ‘My Orders’.  To check the delivery status, click on the ‘View order’ link > ‘Order shipments’ link > ‘Track this shipment link’.

Can I still order online for home delivery?
Yes, we are accepting orders for a limited range of essential items for home delivery. Our delivery partners have made temporary changes to their delivery process to keep customers and delivery teams safe.

What is an essential item?
An essential item is one that provides for the necessities of life. This includes warm clothing. Essential items are marked with an ‘Essential’ badge on our website and can be added to the online basket and checkout out. Non-essential items cannot be purchased at this time.

Can I change my order? / I ordered the wrong item.
Once an order is placed it cannot be changed, you are welcome to return your item for a refund or exchange, please see “RETURNS” below for more detail.

Can I still order online and Pick up In-Store?
No. We have temporarily suspended our Pick Up In-Store service during this time due to store closures.

I haven’t picked up my Pick up In-Store order from your store and now it’s closed, what happens?
If it’s no longer possible to collect your order we’ll arrange a refund. Please get in touch with our customer service team.

Can I buy from your website for international delivery?
No, we are only accepting orders for New Zealand delivery at this time. This is to ensure our stock and our warehouse/dispatch resources are focused on supporting the New Zealand community as per the New Zealand government directives.

 

STORES & SERVICES

Which stores are closing
Following the direction from the government all of our New Zealand stores are now closed.

How long do you expect your stores to be closed?
We do not know at present, we continue to follow the advice and direction from the Government of New Zealand and will keep you updated.

How do I contact the local store?
Closed stores cannot be contacted. If you wish to contact us please use our online contact form, or submit a Live Chat ticket via our website.

What if my product is currently with you for a repair, or develops a fault while your stores are closed?
Where the item is already in one of our stores or with our approved repair agents, the service has had to be suspended whilst the closures continue. Once we are able to resume our repair service or replace your item, we will get in touch to update you.


RETURNS

Can I change my order? / I ordered the wrong item.
Once an order is placed it cannot be changed, you are welcome to return your item for a refund or exchange.

Can I still return or exchange my online order?
Whilst the New Zealand government lockdown is in place we recommend holding onto your parcel and waiting until stores reopen and parcel delivery services return. Our warehouse is not able to process returns while operating under COVID-19 restrictions. As we are unable to receive mailed returns there is a high likelihood that any parcels in transit will be returned to sender.

We have extended our returns policy to 60 days for now, so that you will not run out of time or be disadvantaged by this disruption. We will continue to review this policy as the situation changes.

How do I return items that I purchased in store?
Unfortunately, we are unable to process returns until our stores can reopen. Once the lockdown ends, returns can be taken to open stores for the extended 60 day period, in line with our returns policy.

Can I return a store purchase to your Distribution Centre?
Unfortunately this not an option as we don't have access to your original payment method used.

Whilst the New Zealand government lockdown is in place we recommend holding onto your parcel and wait until stores reopen. Our warehouse is not able to process returns while operating under COVID-19 restrictions, we are unable to receive mailed returns and there is a high likelihood that any parcels in transit will be returned to sender.



New Zealand Ministry of Business, Innovation and Employment registration information
 
NZBN:  9429031859080
Status: Registered
Business Type:NZ Limited Company
Registration Date: 01 Oct 2009
AR filing month:September , last filed on 25 Sep 2018
Registered Address:223 Tuam Street, Christchurch Central, Christchurch 8011, New Zealand
Address for service: 223 Tuam Street, Christchurch Central, Christchurch, 8011 , New Zealand
Directors: Reuben James CASEY

Last Updated: 26 April 2018
Type of entity :NZ Limited Company
Registration number / ID:2334209